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Please contact Charles Ruykhaver for more information about this press release.


5/28/04 ISI Telemanagement Solutions Announces Strategic Relationship with Nortel Networks

ISI Achieves Highest Level of Nortel Networks Developer Program as a Developer Partner

SCHAUMBURG, IL- ISI Telemanagement Solutions, Inc. (ISI), a leader in voice and data communications cost management, today announced that it has expanded its relationship with Nortel Networks, earning Developer Partner status within the Nortel Networks Developer Program. Through this program, ISI and Nortel Networks will now work more closely in identifying, delivering, and promoting enhanced solutions for mutual customers.

ISI's Infortel Select Release 6.15 call accounting application has been verified as a Nortel Networks Compatible Product with Meridian 1 PBX with Succession Release 3.0, Succession 1000 with Succession Release 3.0, and Succession 1000M with Succession Release 3.0.

The Nortel Networks Developer Program is a co-marketing and compatibility testing program which acts as a liaison with leading independent software and hardware vendors to encourage and empower the development of innovative solutions that complement and enhance Nortel Networks communication platforms, including traditional telephony, IP telephony, and converged networks. The Nortel Networks Developer Program has established a website specifically designed to promote Nortel Networks Developer Partners and their Compatible Products. To access this website, simply enter www.nortelnetworks.com/developer into your web browser address field.

"Our expanded relationship with Nortel Networks is the latest step in ISI's efforts to offer solutions that help companies gain control of unnecessary telecom expenses, increase productivity, and improve their bottom-line performance," said Richard Wilkus, President of ISI. "Nortel Networks compatibility testing gives customers a clear path to selecting products with the quality, reliability, and integration needed to meet those cost and productivity goals."

Infortel Select is part of ISI's Total Solution for voice and data communications cost management, which can be deployed as a hosted application, onsite at a customer location, or outsourced based on the individual customer's needs. The solution is a combination of software tools, consulting services, and web-based training that address every aspect of a company's communications spend - voice, data, and wireless - and is targeted towards the health care, lodging, professional services, and general business markets, where effective telemanagement has proven to have a major impact on profits.

ISI's Total Solution includes the following six offerings:

  • Invoice Management
  • Rate and Service Optimization
  • Call Accounting
  • Procurement Services
  • Facilities Management
  • Call Center Training

About ISI Telemanagement Solutions, Inc.
ISI provides voice and data communications cost management solutions to reduce telecom costs, related people costs, and to optimize enterprise communications infrastructure. ISI has been a leader in the telecommunications market for more than 26 years and offers software tools, consulting services, web-based training, and outsourcing to the health care, lodging, professional services, and general business markets. With more than 8,500 customers, ISI is widely recognized for the quality of its products and support services and is the only solutions provider in the industry to maintain ISO 9001 certification. The company is headquartered in Schaumburg, Illinois with sales and service locations throughout the United States.

 

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