ISI in the News

Please contact Charles Ruykhaver for more information about this press release.

SCHAUMBURG, IL - ISI today announced that it has joined the Cisco AVVID (Architecture for Voice, Video and Integrated Data) Partner Program as a voice and IP telephony solutions member. ISI's Infortel for Windows with VoIP View provides enterprise customers with convergent reporting using Cisco's Voice-over-IP (VoIP) system as well as circuit-switched networks. This provides enterprise customers with a migration path to transition from a circuit-switched environment to converged VoIP networks.

The Cisco AVVID Partner Program is an interoperability testing and co-marketing program enabling leading product and services firms to deploy innovative e-business solutions. The program provides enterprise customers with Cisco AVVID Partner products and services that have been tested and verified to interoperate with Cisco network technology.

Cisco IP telephony solutions are scalable, distributed and highly available, providing a smooth migration from separate infrastructures to a single converged voice, video and data network. Enterprises benefit from IP-based business applications that enhance employee productivity, customer flexibility and control, and exceptional customer service. Companies also benefit from Cisco-s standards-based, distributed, open architecture -- inherent components of Cisco AVVID.

"The seamless integration between ISI and Cisco converged communications solutions, enabled by Cisco AVVID, provide Digital Media Campus with a robust solution for call accounting and billing," said Eugene Lee, director of information technology, Digital Media Campus. "Cisco's open architecture provides customers the ability to optimize an IP infrastructure, recover phone expenses and detect potential fraud."

"ISI and Cisco support open, standards-based architectures and share a commitment to interoperable solutions," said Bill Erdman, director of marketing for Cisco's Enterprise Voice Business Unit. "With ISI joining the Cisco AVVID partner program, our customers can benefit from flexible accounting and billing solutions for call usage data across IP infrastructures."

Infortel for Windows with VoIP View offers accounting and billing solutions for both small and large enterprise accounts. VoIP View collects the Call Detail Records from Cisco's CallManager 3.0x to 3.05, on both the MCS and ICS platforms, and generates customizable reports for both internal charge back and cost accounting requirements. VoIP View can also provide call accounting for traditional voice networks and combinations of traditional voice and Cisco's CallManager IP networks. VoIP View can be used to allocate VoIP costs within an organization, provide productivity reporting and fraud control, and bill-back to clients.

Once VoIP View captures Cisco's CallManager data, the data is rated and processed for reporting. Users then have access to the robust rating, reporting and report scheduling, billing, and report distribution features that ISI products are known for.

ISI (formerly ISI Infortext) is a leading provider of on-site and service bureau telemanagement, IP Telephony tracking and cable management solutions. Their suite of call accounting products can fit any size company and budget. ISI is ISO 9001 certified and its headquarters are in Schaumburg, Illinois, a northwest suburb of Chicago, with locations throughout the United States.