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Please contact Charles Ruykhaver for more information about this press release.


3/18/04 New Release - Infortel Select 7.0

Schaumburg, Illinois - ISI Telemanagement Solutions, Inc. (ISI), a leader in voice and data communications cost management today announced the release of Infortel Select 7.0, its industry leading Call Accounting application. ISI has leveraged advances in operating system technology to improve end-user security, while also adding more web-enabled functionality, expanding its reporting capabilities and automating the distribution and installation of rate tables.

Infortel Select's security has been greatly enhanced by using operating system services to run many of Select's core-tasks, instead of running these elements of the application in background. Now users do not have to log into Select to activate basic functionality such as data collection, processing, alarms, backup, web reporting, fixed charges, graph production, de-duplication and rate table distribution. These services are now automatically available, whenever the server is up and running.

ISI has web-enabled additional modules to give easy access to all authorized users. Trunk Analysis, Alarms and Summarized Data Export have been added to Select's web-delivered functionality. This is in addition to a web-based directory, call exploration, reports-on-demand and general reporting.

Select 7.0 has added Top Usage Reports to its comprehensive reporting capabilities. The new Usage Reports rank top users based upon cost, duration and volume. The reports are designed for maximum flexibility, allowing user-determined data field selections to promote more efficient management by exception.

New for the 7.0 release is the automatic distribution and installation of Rate Tables. Customers may choose to electronically receive their rate table updates via FTP. They can also choose to have the rate tables routinely installed by ISI with no end-user intervention. ISI will complete installation and notify the customer via e-mail after each implementation.

About ISI Telemanagement Solutions, Inc.
ISI, headquartered in Schaumburg, Illinois with sales and service personnel located throughout the United States, has been a leader in the telecommunications market for over 26 years. It develops and supports products and services to reduce communications costs, related people costs and to optimize a company's communications infrastructure. ISI offers software tools, consulting services, web-based training and outsourcing for all industries - including the health care, lodging, professional services, legal and general business markets. ISI has a national reputation for the quality of its products and support services and is the only solutions provider in its market to maintain ISO 9001 certification

 

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