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Please contact Charles Ruykhaver for more information about this press release.


10/23/00 Infortel for Windows Now Compatible with Verizon's Instant Call Accounting

SCHAUMBURG, IL - ISI is pleased to announce that the newest addition to their call accounting products, Infortel for Windows, is now compatible with Verizon?s Instant Call Accounting. This service provides near real-time data, on a direct or dial-up basis, from 1AESS, 5ESS and DMS-100 Central Office switch types. ICA and Infortel for Windows allows CentraNet users to gain the same call accounting benefits as companies with on-site PBXs; as CentraNet phone bills simply don?t offer the data available from Infortel for Windows.

Instant Call Accounting provides telephone call data for CentraNet customers that includes the station number, number called, date, time, call duration for toll, local, and other types of telephone calls (FX, tie, etc.). This information is useful for departmental billing, project billing, budgetary impact and abuse detection. The data is sent from the Central Office switch to an applications processor, via RS-232 connectivity, which stores the information until retrieved by the Infortel for Windows Call Accounting system. This applications processor, manufactured by Teltronics, can collect SMDR information for multiple customers.

Infortel for Windows connects to the applications processor via traditional dial-up routines. On an automatic, pre-scheduled basis, Infortel for Windows will connect to the applications processor and retrieve the appropriate customer?s SMDR data, and transmit the information to the main Infortel for Windows system that is installed at the customer location. The call records are then processed, stored and ready for report generation.

The customer now has access to all Infortel for Windows features and benefits. It offers flexibility, extensive reports that can be automatically emailed, and very few operational constraints.

Infortel for Windows comes in two flavors:

Infortel for Windows Desktop
Geared towards companies with up to 7,500 stations and up to two million call records, it utilizes Microsoft Database Engine (MSDE), which is a royalty-free version of SQL Server. MSDE uses 32-bit technology to provide multi-tasking capabilities and superior speed of operation. This lower cost database engine provides an economical option for small to mid-range companies, plus offers full scalability to a true enterprise system. Infortel for Windows Desktop allows up to five concurrent users. The system runs on Windows 95, 98, Windows NT and Windows 2000 operating systems.

Infortel for Windows Enterprise
This true client/server system can accommodate up to 30,000 stations and a virtually unlimited amount of call records, which is based only upon available disk space. This system is geared towards larger companies or firms in need of more than five concurrent users. Infortel for Windows Enterprise is also ideal for companies that desire a platform for future growth. It utilizes client/server technology and the powerful SQL Server database and runs on Windows NT Advanced Server operating system.

 

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