ISI in the News

Please contact Charles Ruykhaver for more information about this press release.

Infortel-NT's new release of the Strategic Reporting Engine 2.0 (SRE 2.0) allows for easier ways to manage, create and distribute call accounting data. SRE 2.0 allows for graphic reporting, making trend analysis easier to comprehend and uses the standard charting capabilities of Microsoft Excel to provide the graphic reporting.

Infortel-NT's SRE 2.0 also provides reporting and directory capabilities over the World Wide Web, which eliminates the necessity of extraneous client licenses for users requesting on-demand-reporting capabilities and reduces the costs to the customer, as well as saving on installation time. Users can access reports through Web Reporting and search their Personnel and Organizational Directories through the Web Directory.

Infortel-NT's SRE 2.0 has made significant improvements to Report Formatting, allowing the format of any report to be user-defined, while two new options to SRE 2.0 are the Report Exporter and the ability to save reports in folders. Report Exporter is a server-based utility that allows Infortel-NT call accounting data to be exported in a user-defined ASCII format, while saving the reports in folders enables organization of reports, report sorting into categories and separating reports created by different individuals.

Infortel-NT's Rate Server offers flexibility in defining costing methodologies to the Call Accounting Module. Of significant interest is the availability of up to four billing classes, which allows different cost parameters to be defined to particular station numbers. This enhanced rating system now offers postalized rate structures without custom rate table development. Other features include:

• Sixteen Call Types for specific costing
• User-definable rating intervals for rounding and per second billing
• Enhanced operator-assisted structures for call types
• Other common carrier for additional long distance carriers
• Software-defined network digit translation for abbreviated digit dialing
• Enhanced skim time and minimum duration definitions are user-definable

Departmental reports are now easier to create and distribute with Mail Merge Reporting. Mail Merge Reporting allows specific portions of one report to be distributed automatically to the department manager. These reports only contain the data for the departments defined to the manager in the Group Administration application and are distributed via email or can be sent to a network printer.

Infortel-NT's message collection system can now collect SMDR via a FTP file server, eliminating dial-up routines to buffer boxes and utilizing the customer¡|s existing Local or Wide Area Network. LAN/WAN connectivity also provides much faster data transmission and eliminates the potential problems and unreliability of dial-up modem connections.

Since 1977, ISI has been an industry leader in the designing, manufacturing and marketing of PC-based, cost-recovery systems. These products allow telephone, copier and other office equipment costs to be charged back to clients or captured and allocated to internal departments. Law firms, accounting firms, higher education, lodging industries, government agencies and medical facilities, as well as hundreds of commercial companies use ISI¡|s products.