ISI in the News

Please contact Mark McNeill for more information about this press release.

SCHAUMBURG, Illinois, Nov. 30, 2006— ISI Telemanagement Solutions, Inc., a leading global provider of comprehensive cost management solutions for voice, data, wireless and integrated communications, today announced significant enhancements to their industry-leading Infortel® Select call management software. Version 7.4 of Infortel® Select makes immediately available to customers an improved reporting engine, as well as increased functionality in alarm distribution, international support and integration with Cisco CallManager® 5 and Cisco MeetingPlace®.

“Infortel® Select now supports multiple data collection methods, including CDR via FTP push to integrate with Cisco’s CallManager Version 5.”, said Laura Dritt, Infortel® Select Product Manager. “Infortel® Select also supports data collection from Cisco’s MeetingPlace multimedia conferencing solution. This provides our customers with a single report source for telephone calls as well as conferences.”

ISI also announced a new web-based Reports Portal to enable immediate access to critical information via the internet. With the new Reports Portal, instead of receiving a report via email (which can be problematic due to limitations of file sizes), the recipient receives a link to the Reports Portal where they can view, export and print reports. This new functionality reduces traffic over networks and eliminates the need to maintain security access for users who require report receipt only.

Additional enhancements in Infortel® Select 7.4 include support for International Languages and Currencies, improved Alarm features to quickly alert customers if corrupt CDR is received, a Call Volume Exception Report to benefit outsourced customers and customers with on-site deployments that poll CDR on an infrequent basis, changes in the directory module to facilitate search routines and increase security, Phone Number Search allowing sort routines by any column, and Rate Table support for many new countries.

“ISI is rapidly responding to the changes going on in the telecom industry. When we designed Version 7.4 of Infortel® Select, we sought to address the growth in VoIP telephony, the increasing international scope of our customers and their need to access vital information instantly over the internet. We believe this new solution will enable ISI to maintain its leadership position in the telecom reporting and expense management industry.”, said Neil Doughty, ISI Chief Operating Officer.

About ISI Telemanagement Solutions, Inc.
Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. is a leading provider of solutions that optimize information, productivity, and costs involving data, wireless, voice, and IP communications. Audit, inventory, network optimization, and outsourcing services allow clients to free-up time and money to make strategic investments in IP infrastructure and applications. ISI has an international client-base and is a leader in reliably delivering and supporting quality products and services. In addition to thousands of clients that consistently rate ISI as superior in quality surveys, ISI’s solutions are certified and distributed by industry leaders such as Cisco, Avaya, Nortel, IBM, EDS, AT&T, and many others. ISI facilities, processes, and data security comply with ISO 9001, SAS 70, and other important standards.

Additional information about Infortel® Select 7.4, and other ISI solutions, can be found at www.isi-info.com, requested via e-mail at info@isi-info.com, or by calling (847) 995-0002.