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Please contact
Mark McNeill for more information about this press release.
| 11/30/06 |
ISI Telemanagement Solutions enhances Infortel®
Select Call Management Solution to support Cisco CallManager®
Version 5 |
SCHAUMBURG, Illinois, Nov. 30, 2006— ISI Telemanagement Solutions,
Inc., a leading global provider of comprehensive cost management
solutions for voice, data, wireless and integrated communications,
today announced significant enhancements to their industry-leading
Infortel® Select call management software. Version 7.4 of Infortel®
Select makes immediately available to customers an improved reporting
engine, as well as increased functionality in alarm distribution,
international support and integration with Cisco CallManager®
5 and Cisco MeetingPlace®.
“Infortel® Select now supports multiple data collection
methods, including CDR via FTP push to integrate with Cisco’s
CallManager Version 5.”, said Laura Dritt, Infortel®
Select Product Manager. “Infortel® Select also supports
data collection from Cisco’s MeetingPlace
multimedia conferencing solution. This provides our customers with
a single report source for telephone calls as well as conferences.”
ISI also announced a new web-based Reports Portal
to enable immediate access to critical information via the internet.
With the new Reports Portal, instead of receiving a report via email
(which can be problematic due to limitations of file sizes), the
recipient receives a link to the Reports Portal where they can view,
export and print reports. This new functionality reduces traffic
over networks and eliminates the need to maintain security access
for users who require report receipt only.
Additional enhancements in Infortel® Select 7.4 include support
for International Languages and Currencies, improved
Alarm features to quickly alert customers if corrupt
CDR is received, a Call Volume Exception Report
to benefit outsourced customers and customers with on-site deployments
that poll CDR on an infrequent basis, changes in the directory
module to facilitate search routines and increase security,
Phone Number Search allowing sort routines by any
column, and Rate Table support for many new countries.
“ISI is rapidly responding to the changes going on in the
telecom industry. When we designed Version 7.4 of Infortel®
Select, we sought to address the growth in VoIP telephony, the increasing
international scope of our customers and their need to access vital
information instantly over the internet. We believe this new solution
will enable ISI to maintain its leadership position in the telecom
reporting and expense management industry.”, said Neil Doughty,
ISI Chief Operating Officer.
About ISI Telemanagement Solutions, Inc.
Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc.
is a leading provider of solutions that optimize information, productivity,
and costs involving data, wireless, voice, and IP communications.
Audit, inventory, network optimization, and outsourcing services
allow clients to free-up time and money to make strategic investments
in IP infrastructure and applications. ISI has an international
client-base and is a leader in reliably delivering and supporting
quality products and services. In addition to thousands of clients
that consistently rate ISI as superior in quality surveys, ISI’s
solutions are certified and distributed by industry leaders such
as Cisco, Avaya, Nortel, IBM, EDS, AT&T, and many others. ISI
facilities, processes, and data security comply with ISO 9001, SAS
70, and other important standards.
Additional information about Infortel® Select 7.4, and other
ISI solutions, can be found at www.isi-info.com, requested via e-mail
at info@isi-info.com, or
by calling (847) 995-0002.
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