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Please contact
Mark McNeill for more information about this press release.
| 03/26/09 |
ISI Telemanagement Solutions announces release of Infortel® Select Version 8.0 – significant advances for Unified Communications Users |
Version 8.0 adds Tandem Call Matching, International Mobile Termination reports and improved Business Intelligence reports
SCHAUMBURG, Illinois, March 26, 2009— ISI Telemanagement Solutions, Inc., a leading
global provider of comprehensive cost management solutions for voice, data, wireless and unified communications, today announced the release of Version 8.0 of their award-winning Infortel® Select telecom analytics and reporting product. This latest release brings a number of significant enhancements to the product, especially for Unified Communications and MPLS Network users. Notable new features include Tandem Call Matching and Carrier Call Matching.
“Tandem Call Matching is an important feature for users of MPLS and Unified Communications Networks and assists with Telecom Invoice Management”, said Laura Dritt, Director of Product Management for ISI. Ms. Dritt continued, “Tandem Call Matching assists customers who wish to track calls that originate in one PBX, traverse a network cloud, and then exit another PBX to the PSTN. It matches multiple call legs and creates a single call record, eliminating the possibility of duplicate costing. With Tandem Call Matching, users of advanced communications networks can now accurately demonstrate savings versus traditional phone networks.”
Infortel® Select Version 8.0 also offers Carrier Call Matching which enables customers to compare their telephone invoices to actual call records coming from their PBX. This provides a quick verification of the accuracy of the invoice and speeds dispute resolution. “During these difficult economic times when businesses are trying to save money anywhere they can, Carrier Call Matching provides an opportunity for customers to spot potential billing errors quickly, resolve them, and save money on their telecom spend,” said Irwin Friedman, Chairman and CEO of ISI.
Additional improvements found in Version 8.0 include new reports identifying international Mobile Terminations, new filters on Business Intelligence reports for Abandoned Calls and Ring Times, a new CDR format to support Cisco’s Unified Communications Manager Express, support for Cisco’s MeetingPlace 5.4 and support for SQL 2008. The product is offered as an on-site solution or, as Software-as-a-Service through ISI’s Telecom Outsourcing Services.
For additional information on ISI’s Infortel® Select Version 8.0, or any of ISI’s products and services, please contact Mark McNeill at 847.592.3278 or by email at mmcneill@isi-info.com.
About ISI Telemanagement Solutions, Inc.
Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. is a leading provider of Telecom Expense Management solutions that optimize information, productivity, and costs involving data, wireless, voice, and unified communications. ISI has an international client-base and is a leader in reliably delivering and supporting quality products and services. ISI’s solutions are certified and distributed by industry leaders such as Cisco, Avaya, Nortel, IBM, EDS, AT&T, and many others. ISI facilities, processes, and data security comply with ISO 9001, SAS 70, HIPAA and other important standards.
Additional information about ISI can be found at www.isi-info.com. To request information by e-mail or phone, contact us at info@isi-info.com,
or 847.995.0002.
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