.
 
Our Focus
News
Careers
Events
ISO 9001

For more information please fill out the form below:

Name

 

Company

 

Phone

 

Email

 

 

ISI in the News

Please contact Mark McNeill for more information about this press release.


03/04/09 ISI Telemanagement Solutions, Inc. awarded Best Finance Application by Cisco IP Telephony Users Group (CIPTUG)

Business Intelligence Recognized for Outstanding Innovation

SCHAUMBURG, Illinois, March 26, 2009— ISI Telemanagement Solutions, Inc., a leading global provider of comprehensive cost management solutions for voice, data, wireless and unified communications, announced that their innovative Business Intelligence product has been named "Best Finance Application" by the Cisco IP Telephony Users Group.

CIPTUG Award for Best Finance Application

ISI's Business Intelligence suite of products enables users to compile and analyze data for non-traditional customer contact phones showing critical management information, including:

  • Ring Time
  • Abandoned Calls
  • Traffic Analysis & Statistics

David Dishek, Vice President of Unified Communications for ISI said, “Our Business Intelligence Solutions provide valuable insight into a company's most critical customer communications. It assists Unified Communications users with improving customer service, enhancing the customer experience, lowering costs, and managing resources.”

ISI's Business Intelligence also analyzes phone activity across the entire enterprise and helps managers assess the productivity of their employees, measure the success of direct marketing programs, and monitor calling activity in their Sales Team. Irwin Friedman, ISI Chairman and CEO, said, “To win the Best Finance Application award is very special to us. It demonstrates the broader appeal of our products beyond traditional Telecom Reporting. It shows that our Business Intelligence Solutions play a key role in helping companies improve their bottom line.”

For additional information on ISI’s Infortel® Select Version 8.0, or any of ISI’s products and services, please contact Mark McNeill at 847.592.3278 or by email at mmcneill@isi-info.com.

About ISI Telemanagement Solutions, Inc.
Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. is a leading provider of Telecom Expense Management solutions that optimize information, productivity, and costs involving data, wireless, voice, and unified communications. ISI has an international client-base and is a leader in reliably delivering and supporting quality products and services. ISI’s solutions are certified and distributed by industry leaders such as Cisco, Avaya, Nortel, IBM, EDS, AT&T, and many others. ISI facilities, processes, and data security comply with ISO 9001, SAS 70, HIPAA and other important standards.

Additional information about ISI, can be found at www.isi-info.com, requested via e-mail at info@isi-info.com, or by calling 847.995.0002.

 

© 2012 ISI Telemanagement Solutions, Inc.
All rights reserved.
Terms of Use Privacy Policy

Call 847.995.0002

Telecom Expense Management Home | About Us | Solutions | Support | Training | Contact Us

Call Accounting System    Visit ISI Call Accounting Channel on TMC    Telecom Cost Management    Telecom Audit
Telecom Billing    Telecom Consultants    Telecommunications Management    Other Resources

Internet Marketing - Chicago Web Design by PrairieWeb