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In January of 1999, ISI received certification from DNV (Det Norske Veritas) of Oslo, Norway, that our quality and management system met the standards of the International Organization for Standardization (ISO). To the best of our knowledge, ISI is the only company in our category that has achieved ISO 9001 certification.
Receiving ISO 9001 certification means that ISI complies with the quality management standards set and developed by ISO. ISO standards require a periodic audit every six months and a full certification audit every three years.
ISI's Quality Policy states "ISI is a progressive telecommunications services, software development and distribution company. Its products and services are dedicated to maximizing the efficiency, productivity and profitability of its customers. ISI is committed to providing products and services of the highest quality. Continual evaluation to improve processes, compliance with all required standards of ISO 9001 and dedication to exceeding customers' expectations serve as the foundation for the way that ISI conducts its business."
For more information about ISO standards, please visit www.iso.ch.
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