| ISI Telemanagement
Solutions, Inc. is a full-service telecom solutions
company. We offer software and consulting services that
help you manage your costs, improve your productivity
and increase your revenue.
With our consulting arm for progressive
telecom consulting services, and our affiliate, ISI
eLearning Solutions, LLC, for call center training
via the Internet, we exemplify a 29-year commitment
to superior products and services. More than 8,500 customers
count on us to offer exceptional customer service and
supply the solutions that will help them gain control
of their telecommunications systems.
ISI's products are used by law
firms, accounting firms, universities and other higher
education facilities, hospitality properties, government
agencies, medical facilities, as well as thousands of
commercial companies.
ISI's Long History
ISI was founded in 1977 as Infortext
Systems, Inc. offering copy control products. In 1984,
Infortext Systems, Inc. acquired its first PC-based
call accounting product. In 1992, new ownership acquired
the company and its name was changed to ISI, Inc. In
1993, ISI acquired the Telecommunications Service Bureau
(TSB), or what is now known as Infortel-TSB,
from Wiltel Communications Systems.
In 1996, ISI adopted a new strategic
direction by selling the copy control portion of its
business and focusing entirely on telecommunications
cost management.
During the next few years, ISI
released several new products to the call accounting
market, including: Infortel for Windows, its
easy-to-use call accounting product for smaller corporations,
and Infortel-NT, its telemanagement application
for enterprise businesses.
In 2000, new versions of Infortel
for Windows further distanced ISI from the competition,
and the 5.0 release delivered drastic and substantial
changes, offering two configurations - Desktop for smaller
corporations, and Enterprise, a powerful server-based
call accounting system, for businesses with up to 40,000
extensions and a virtually unlimited number of call
records.
ISI's newest solution, Infortel
Select, released in 2003, offers the best of
Infortel for Windows (onsite call accounting)
and Infortel-TSB (outsourced call accounting)
in one product. With Infortel Select, users
can migrate from an onsite to outsource solution, (or
vice versa, as needs change) with the same product,
preserving the initial investment.
In 2004, ISI changed its name to
ISI Telemanagement Solutions, Inc., reflecting its total
solution approach to telecom cost management. |
