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Where am I? >> HOME >> Products >> Infortel for Windows >> VoIP View

Infortel for Windows with VoIP View:
a new way to track, report and bill-back
IP Telephony traffic!

ISI has developed the Infortel for Windows with VoIP View feature in support of Cisco's Architecture for Voice, Video and Integrated Data (AVVID). This product offers accounting and billing solutions for both small and large enterprise accounts.

Not sure why you would need call accounting for IP phones? Check out Call Accounting in an IP World.

VoIP View collects the Call Detail Records from Cisco's CallManager platform and generates customizable reports for both internal charge back and cost accounting requirements. It can also provide call accounting for traditional voice networks and combinations of traditional voice and Cisco's VoIP networks.

VoIP View can be used to:

• Allocate VoIP costs within an organization
• Provide productivity reporting and fraud control
• Bill-back to tenants

Once VoIP View captures CallManager data, the data is rated and processed for reporting. Users then have access to the robust rating, reporting and report scheduling, billing and report distribution features that ISI products are known for.

Cisco CallManager is the intelligent call-processing software component of Cisco AVVID (Architecture for Voice, Video and Integrated Data). Cisco AVVID is designed to integrate all communication into a single infrastructure, providing a single point of management, administration and control for convergent networks. Installed on highly reliable servers, Cisco CallManager provides signaling and call control services to Cisco-integrated multimedia applications as well as third-party applications. Cisco CallManager is central to the distributed architecture of Cisco AVVID. The product can be distributed and clustered over an IP network, thereby allowing scalability to 10,000 users and triple call processing redundancy.

For more information about VoIP View, please e-mail mkelley@isi-info.com or call 800.366.6550 and ask for Mike Kelley.

For other information regarding VoIP View, click below:

Support Documents

To download PDFs (Acrobat Reader Documents), click on the icon.

• VoIP View Brochure - 2 pages, 193K
• Revised! Application Note - Analyzing Traffic on Your Gateways - 5 pages, 124K
• New! Application Note - Interpreting QoS Reports - 5 pages, 86K
• Application Note - Cisco CallManager Integration - 5 pages, 80K
• Call Accounting in an IP World - 6 pages, 59K
• Cisco CallManager Interoperability Statement for MCS and ICS platforms - 3 pages, 286K

If you don't have Acrobat Reader to read PDFs, download it here!